Clear, plain-language policies so you always know where you stand. Pick a topic to read the full page.
Terms & Conditions
How bookings are confirmed, prices, pickup, changes, liability and contact.
Read the terms
Privacy Policy
What we collect, why, who we share it with, and your rights over your data.
Read the privacy policy
Cancellation & Refund Policy
The 24-hour free window, late cancellations, no-shows and rescheduling.
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Cookie Policy
The essential, preference and analytics cookies we use — and what we do not.
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Legal Notice
The operator behind the site and how to reach us.
Read the notice
Can’t find what you need?
Message our local team and we will point you to the right policy or answer directly.